Please note: Seller hereby expressly disclaims
all warranties either expressed or implied warranty
of merchantability or fitness for a particular purpose.
This disclaimer by the seller in no way affects the
terms of the manufacturer's warranty if any. Title to
goods herein being purchased is retained by the seller
until goods are paid for in full by the purchaser and
at that time title passes to purchaser. If goods herein
being purchased are being purchased for purposes of
international export, purchaser must obtain from the
Federal Government certain export documentation before
shipping to a foreign country. In addition, manufacturers'
warranties for exported goods may vary or even be null
and void. If you have questions, please inquire. Any
and all liability is only for the products purchased.
Terms & Policies - Returns
For all prices and products, we reserve
the right to make adjustments due to errors, changing
market conditions, product discontinuation or typographical
errors in advertisements. The Mixon Group is not responsible
for manufacturer price changes, which may occur at any
time without notice. Footrests or legrests are not included
with wheelchairs unless specified. Design revisions
and color variations may exist.
a) Please keep all packing material and
documentation in the event that your equipment has to
be serviced or returned. Please do not use markers
or deface the box or product in any way or the item
may not be returned and or accepted by the manufacture
or The Mixon Group, Inc.
b) Before returning any product, you must
obtain a “Return Merchandise Authorization
(RMA) number". NO returns, of
any type, will be accepted without an RMA number.
Please have the following information on hand when calling
for an RMA number: customer name, invoice number, serial
number and the nature of the problem. Once you have
received your (RMA) number, please fill out the “Return
Merchandise Form” in order to process your
All defective products will be
accepted by The Mixon Group, Inc. for exchange within
30 days from the invoice date as the manufacturer’s
Some non-defective products may be returned
for credit or exchange. Those returns authorized by
The Mixon Group, Inc. are subject to a restocking fee
of between 15% and 25%, and must be completed within
30 days of the date of invoice. Certain products such
as raised toilet seats, commodes, erection aids, etc.,
may not be returned due to hygiene issues. Due to manufacturers'
return policies, titanium wheelchairs, custom wheelchairs
and other custom equipment may only be returned for
repair as per manufacturer’s warranties, however
no refunds or exchanges can be made at any time.
All products to be returned must
be returned within 30 days from the invoice date, 100%
complete, in resaleable condition, and must include
original packing material, manuals, blank warranty cards
and other accessories provided by the manufacturer.
The Mixon Group, Inc. reserves the right
to authorize or not, product returns beyond 30 days
from the invoice date. If the product is accepted after
30 days, credit will be issued toward FUTURE PURCHASES